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About Us

Stay a while and learn a little bit about us.

  1. About ZZ Servers
  2. Our Philosophy
  3. Our Network
  4. San Francisco Datacenter
  5. Northern VA/ DC Datacenter

ZZ Servers was founded in 2006 by brothers Peter and David Zendzian to provide business and enterprise level hosted network environments at affordable prices. Our commitment to a high level of customer service and belief in personalized customer service for every client is an integral component of our business philosophy. Our goal is to work collaboratively with industry professionals, our clients and consumers to provide not just a source for affordable and secure hosted network infrastructures but also provide a friendly family oriented customer support experience.

ZZ Servers was created in 2006 and is the combination of DMZ Services, Inc and Zen Dzign. DMZ Services, Inc. founded in 1995 is a San Francisco based full-service systems and security company, with services available for worldwide on-site or remote Internet support. Zen Dzign, founded in 1998 is a custom web application design and hosting firm.

We currently have offices in San Francisco, California; Hilton Head, South Carolina and Chesapeake, Virginia. Our servers are located in a world-class data centers in San Francisco and Northern Virginia/DC Area and they are managed through a distributed worldwide network. Because of our distribution, we are able to provide specialized services that are unavailable from traditional data centers and service providers, such as complex PCI, HIPPA, and SOX certified solutions; fully managed data and security services; hosted business PBX; Network Addressed Storage (NAS); comprehensive data analysis; and more. We specialize in providing business solutions for both the SOHO (Small Office / Home Office) and Enterprise markets of all industries. Whether it is providing technical consultation, implementation and deployment secure network services, to engineering and troubleshooting complex infrastructures; The ZZ Servers family knows how to manage, transport, store, and secure your data.

We believe work should be fun and if the work you are doing is not fun, then you are not doing it right.

ZZ Servers offers access to multiple major backbones in one simple connection. We use multiple Tier 1 network providers for a choice of Internet backbone routes, with BGP to route your data through the fastest path possible.

Current Bandwidth Providers:

  • UUNet (2 x OC-12)
  • NTT/Verio (Gigabit fiber)
  • Level 3 (Gigabit fiber)
  • AboveNet (2 x Gigabit fiber)
  • PAIX (Peering with over 37 Networks)
  • WilTel (Gigabit fiber ring)
  • Sprint (Northern VA)
  • XO (Northern VA)
  • Voxel (Northern VA)
  • Savvis (Northern VA)
  • Global Crossing (Northern VA)
  • AT&T (Northern VA)
  • Qwest (Northern VA)
  • Verizon (Northern VA)
  • Cognet (Northern VA)

Our Network Backbone Providers:

The AboveNet backbone, a Tier 1, high-performance, global optical IP network, has been optimized for scalability, survivability, performance, efficiency, and manageability. The current AboveNet network consists of a set of sites interconnected in a partial mesh extended to accommodate a larger number of sites, moving toward a 2-level hierarchy. This 2-level approach allows arbitrary scaling at either level according to various technological and business imperatives.

Level 3 operates the first global 10 GBPS (OC-192) seamless, redundant IP backbone. Level 3 has successfully constructed an international fiber optic communications network connecting Europe and the United Sates. A continuously upgradable network with high-capacity, scalable, peering interconnections ensures uncongested connectivity between the largest Internet backbone networks in the world. The average latency is 40 milliseconds or less in all regions, with less than 1% packet loss.

The MCI UUNet network spans more than 4,500 Points of Presence (PoPs) throughout North America, Europe, and the Pacific Rim and is arguably the top Internet backbone in the world. The MCI IP network maintains high levels of reliability with redundant and diverse paths to avoid single points of failure and provide optimal routing and traffic flow. The MCI state-of-the-art network operations centers provide proactive network monitoring and fault resolution 24 hours per day, 7 days per week.

The NTT/VERIO Network spans North America, Europe, and the Pacific Rim and is arguably the top Internet backbone in Asia.

Our network is now peering with more than 37 other networks at the Switch and Data PAIX (Peering and Internet Exchange) in Palo Alto. PAIX is the largest commercial, neutral Internet exchange point in the world, where major telecom carriers, Internet providers, and content networks exchange Internet traffic.

WilTel (formerly Williams) is one of the few national Tier 1 IP backbone providers in the U.S. With the nation’s largest, fully-lit, next-generation fiber-optic broadband network, WilTel delivers voice, data, video and IP services for some of the world’s largest telecommunications carriers, Internet service providers, global media and entertainment companies. Their MPLS-enabled IP packet over SONET (PoS) backbone offers superior redundancy, lower costs and unsurpassed IP reliability. The WilTel OC-48 PoS backbone has nearly 300 interconnection points nationwide.

ZZ Servers San Francisco data center was built by WorldCom in 2000. The building also houses "super-nodes" for MCI and AT&T local phone service in San Francisco, so it is considered an "essential" facility because 911 calls are routed here. We share generators, power, cooling, and fire suppression infrastructure with MCI (formerly Worldcom), including dual 2 Megawatt generators that support the critical power requirements and operations of the building.

  • Built by Worldcom in 2000 as expansion space
  • 20,000 square feet of capacity
  • Plenty of available power and cooling

Network Operations Center

The Network Operations Center (NOC) is built right in the center of our data center floor, and is staffed 24/7/365 by certified systems administrators and network engineers. The 21 screens that make up the NOC monitor everything from network traffic and performance to power, temperature and security systems to services, applications, known vulnerabilities and RAID array status on customer servers.

  • Large on-site NOC with 24/7 Engineers
  • Real-time monitoring and alerts for all critical systems
  • Customer level service and application monitoring

Building Construction

Our data center is located in the San Francisco Telecom Center, conveniently located just south of San Francisco's Financial District. This 100% occupied telecom building also houses AT&T and MCI super nodes. The building was originally built in 1924 as a Marine Corps Depot for heavy equipment, so the five story structure is built of extra-thick, reinforced cast-in-place concrete. The building was seismically retrofitted in 1999 to convert the existing warehouse into a Telecom Center in accordance with San Francisco's Uniform Building Code, and then retrofitted a second time to exceed those standards by tenants AT&T and MCI in accordance with their stringent telecom carrier standards.

  • Secure building originally used for storage of military tanks and equipment
  • Built on an outcropping of solid bedrock that also supports a tower of the Bay Bridge
  • Seismically retrofit in 1999 to meet rigorous City of San Francisco building codes, then retrofit extensively by MCI again
  • Six separate fiber entrances with 2 fiber rooms. A large portion of the Bay Bridge Fiber Consortium terminates in the building (cross-bay Fiber)
  • State-of-the-art redundant systems for power, HVAC, fiber connectivity, seismic precautions and fire suppression

Fire Suppression

Our state-of-the-art fire suppression has three levels of protection. Halon fire extinguishers are located throughout the data center. We also have a two stage TotalPac double interlocked dry-pipe preaction system, with tightly defined zones to isolate and extinguish any fires without affecting surrounding areas. This system must detect both smoke and heat to be triggered. The data center is protected by a grid of 200 sensors on the ceiling and 200 under the raised floor plus "VESDA" AnaLaser-brand laser smoke sensors that are 10,000 times more sensitive than conventional smoke detectors and capable of detecting incipient smoldering. The system is monitored 24 x 7 on-site and off-site.

  • Halon Fire Extinguishers
  • VESDA laser smoke detection with dry pipe suppression
  • Tightly defined preaction zones for localized fire extinguishing
  • Monitored and maintained by both data center staff and MCI

Security

The San Francisco Telecom Center where our data center is located maintains the highest possible standards for physical security. This facility is home to only three tenants, MCI, AT&T and ColoServe, and is equipped with state-of-the-art video and audio monitoring equipment and 24 x 7 on-site guards. All people entering the building are required to register with the security office and leave a valid ID while in the building. Those not on the access list are not allowed into the building without an escort. We check in visitors a second time prior to entry into our data center on the second floor. The NOC is staffed 24 x 365 and is afforded a direct line-of-site view into the data center.

  • 24 x 7 security guards at front entrance
  • Secondary check-in at our second floor data center
  • 24 x 7 systems administrators / NOC on the data center floor

Cooling

The San Francisco data center has tremendous cooling infrastructure, with dual redundant chilled water supply loops and multiple Liebert air conditioning units pumping cold air into the pressurized raised floor of our data center. Chilled water is provided by the roof cooling towers, which also provide chilled water for MCI's critical systems. Additional chilled water supply and return valves are already plumbed every thirty feet along the perimeter of our data center, allowing for rapid installation of additional Liebert units should increased cooling capacity be required.

  • n+1 Liebert VACs w/n+1 supply loops and chillers
  • Up to 300 tons of cooling capacity that runs on MCI's chilled water systems
  • Raised floor system for efficient distribution of cooling

Power Infrastructure

Our data center power is fed by conditioned UPS (uninterruptible power supply) electricity, with redundant feeds from dual 2 Megawatt generators that also support critical MCI phone switches. One generator can power the entire building for several days time, and there is 20,000 gallons of reserve diesel fuel on site. These generators are tested monthly per stringent MCI protocols, and every third month the power is disconnected from the two utility feeds to ensure proper generator operation.

  • Redundant power feeds with UPS power
  • 2 x 2 megawatt generators that also power MCI's local phone switches
  • 20,000 gallons of diesel fuel on site, hot-refill ready

Fiber and Bandwidth Providers

Our San Francisco Facility features multi-homed bandwidth with connections to over 40 networks. We route traffic over major Tier 1 Internet backbones such as UUNet, Level 3, NTT/Verio, AboveNet and PAIX, with no low-quality bandwidth and plenty of network capacity for maximum reliability and scalability.

  • Six separate building fiber entrances with 2 fiber rooms. The Bay Bridge Fiber Consortium terminates in the building (cross-bay Fiber).
  • 2 separate fiber entrances on different streets (both Spear and Harrison) for an additional layer of redundancy
  • Current Transit:
    • MCI Gig-E and OC-12
    • IP Networks Gig-E (NTT/Verio)
    • 2 x AboveNet Gig-E
    • Yipes Gig-E (Level 3)
    • Peering with over 40+ networks at PAIX

ZZ Servers Northern Virginia/ Washington DC Area Datacenter in an International Business ExchangeTM (IBX®) datacenter. Because of the area's strategic importance as the Eastern hub of traffic exchange with the US, the DC area IBX datacenter represents some of the largest internet exchange points in the world. The facility offers a full array of premium data center and support services with extensive network choice and the ability to interconnect to partners and customers across the digital supply chain.

Due to security policies, pictures are unavailable for the Northern Virginia/ Washington DC Area Datacenter

Tech Specs

Area

  • 99,969 ft2
  • Satelite Platform: 1,720 ft2

Power

Equinix IBX data centers are designed with power systems that have built-in redundancy, full Uninterruptible Power Supply (UPS) systems with N+1 levels or greater, and backup generator systems in the event of a local utility failure. In addition, our teams will work with you to custom configure data center installations to accommodate specific high-power requirements.

  • Electrical Capacity - 4.0 kVA per Cabinet
  • UPS Configuration - N+1 Block Redundant System
  • 1 Utility Feeder
  • 6 Power Transformers
  • Utility Voltage - 34.5 kV, 3 phase
  • Stanby Power - Seven 2,500 kW diesel engine generator power
  • Stanby Power Configuration - N+1 Block Redundant

Cooling

Our precision HVAC systems cool the most demanding high-power deployments. The HVAC system provides appropriate airflow, temperature, and humidity to provide optimum conditions for equipment operation and to minimize downtime due to equipment failure.

  • Cooling Capacity - 4kW per Cabinet (13,652 BTUH)
  • Cooling Plant - Split-system, Direct Expansion, Air Cooled, DX CRAC units

Security

The physical security of the IBX data center is one of our highest priorities. Each data center utilizes an array of security equipment, techniques and procedures to control, monitor and record access to the facility. Some key features* include:

  • IBX is manned by onsite security on a 24x365 basis
  • All doors, including cages, are secured with biometric hand geometry readers
  • CCTV digital camera coverage of entire center, including cages, with archival system
  • A silent alarm and automatic notification of appropriate law enforcement officials protect all exterior entrances
  • CCTV integrated with access control and alarm system
  • Motion-detection for lighting and CCTV coverage
  • All equipment checked/screened upon arrival
  • Visitors are screened upon entry to verify their identity, and in shared situations, are escorted to their appropriate locations
  • Shipping and receiving area walled off from colocation areas

Interconnection Options

The Northern Virginia/ DC IBX datacenter offers the following Interconnection options and services:

  • System - Overhead proprietary cable tray system with multi-tier ladder rack
  • Cross Connects - Single-Mode fiber, Multi-Mode fiber (62.5 and 50 micron), CAT5, CAT6, CAT5 (T1), and CAT3 (POTS) (+200 carriers a cross connect away via DC campus for DC9)
  • Metro Connect - Extends choice and reach for carrier and network availability across metro areas
  • Equinix Internet Exchange - Central switch for public and private peering
  • Equinix Carrier Ethernet Exchange - Enables Ethernet Service Providers to interconnect to CENs and expand the reach of Ethernet services
  • Equinix DirectTM - Automated network provisioning, multi-homing and billing

Telco Information

  • NPA/NXX 703-723
  • CLII code ASBNVAAS
  • LEC VERIZON
  • LATA 246

Global SLA

  • 99.999+% Power availability
  • 99.99+% Temperature and Humidity availability
  • 99.99+% Cross Connect availiability

Certifications

  • PCI Level 1 Service Provider Validated
  • SAS 70 Type II Certified
  • SSAE16 Certified
  • Tier IV