What Is IT Support?

Discover the crucial role IT support plays in modern businesses, from maintaining systems to protecting networks and data from cyber threats. Learn about the responsibilities of IT technicians and why IT support is essential in 2023.

How Much Does Remote It Support Cost?

Explore remote IT support pricing models for small businesses, including the break-fix and managed IT services. Understand the consequences of not having remote IT support and its impact on revenue, productivity, and reputation.

The Importance Of Service Level Agreement Metrics For Your Business And MSP Partnership

As businesses increasingly rely on technology, the need for reliable and efficient managed service providers (MSPs) has grown significantly. MSPs offer a range of services, including monitoring and managing networks, servers, applications, databases and security systems. To ensure that they deliver high-quality services consistently, both parties must establish Service Level Agreements (SLAs). These agreements define …

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Information technology services to support your business

What Are Information Technology Services?

Technology continues to shape modern business operations, and the need for effective IT service has become increasingly vital. In today’s digital age, companies rely heavily on IT systems to enable organizations to manage data, communicate with clients, and enhance productivity. Information technology (IT) services refer to managing, supporting, and maintaining these technology systems in a …

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Technical Documentation and Six Easy Steps to Help You Create it

While people are often intimidated by writing technical documents, they’re necessary tools for boosting sales and marketing. Without this technical documentation, products and processes will be hard to promote. Luckily, we’ve got a few handy tips to set your technical writing in motion. Here are six easy steps to help you create technical documentation. Let’s get …

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What is Endpoint Backup and Why Do You Need it?

Endpoint backup is backing up the data on an organization’s endpoint devices. These endpoint devices include desktop computers, laptops, tablets, and smartphones used by employees to perform various business functions. Endpoint backup helps organizations protect the data on these devices against data loss due to system crashes, malware attacks, accidental deletion, or theft. This article …

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What are the Benefits of Regular Backup Testing?

In the modern digital age, data is the backbone of any business. With the vast amount of data generated and stored every day, it is critical to have a reliable backup system in place. While backups are essential, regular backup testing is equally important. Regular backup testing ensures that data can be restored when needed, …

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Understanding Managed IT Services

What Are Managed IT Services? Managed IT services offer organizations of all sizes access to specialized staff and technology that was once only available to large enterprises. A managed IT service company manages the everyday IT tasks in a business, such as network support, security management, backup and recovery, and software/hardware updates. As a result, businesses …

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Estimating the Cost of Cyber Insurance Coverage for Your Business

As a small business owner, you’re already aware of the dangers posed by cyber attacks. While it’s impossible to eliminate the risk of cybercrime, it’s possible to protect your business from financial losses with the right cyber insurance coverage. But what is the cost of such coverage? In this article, we’ll look at how you …

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