Blank or Black Screen after Welcome Screen

If after logging into a server or workstation you receive a blank or black screen directly after the welcome screen then the following steps apply:


Once the blank or black screen is visible, hold the ctrl and alt keys down on your keyboard and then push the end key which should bring up the following menu:


Click the cancel button and the desktop should appear.

If the user has to do this on every login then the server will need to be rebooted in order to address this issue.

Important note: This issue appears to be tied to user accounts and not to the client operating system.

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