A black and white image of a house with the word LoanCare, a Mortgage Giant.

Imagine waking up one day to find out that your sensitive and personal information has been exposed due to a data breach at the company handling your mortgage payments. That’s precisely what happened to 1,316,938 borrowers across the U.S. with loans managed by LoanCare, a significant player in the mortgage servicing sector.

A breach in the parent company’s network

LoanCare, which handles approximately $390 billion in balances from 1.2 million loans, is a subsidiary of Fidelity National Financial, a prominent title insurance provider in the United States. The cyberattack was disclosed by Fidelity National Financial in an SEC filing, which prompted LoanCare to post a notice on its website and inform the authorities about the incident.

According to the LoanCare data breach notice, unauthorized access to certain systems within Fidelity National Financial’s information technology network occurred on or about November 19, 2023. The investigation, aided by third-party experts and specialized state departments, revealed that the attackers managed to steal data, including customer details, from the parent company’s systems.

What information was compromised?

The compromised data includes:

  • Full name
  • Physical address
  • Social Security Number (SSN)
  • Loan number

With this information at their disposal, cybercriminals can launch targeted phishing, social engineering, and scamming attacks. That’s why it’s crucial for those affected by the data breach to remain vigilant against unsolicited communications.

How is LoanCare responding to the incident?

To help mitigate the risk for exposed individuals, LoanCare has enclosed instructions on enrolling in a two-year identity monitoring service through Kroll. However, the lasting effects of the breach remain uncertain.

This incident comes on the heels of another recent cyberattack on title insurance giant First American Financial Corporation. The company is still working on system restoration, and there are currently no estimates on when they will return to normal operations. As of now, it’s unclear whether any customer data has been exposed due to the incident.

Protecting your business from cyber threats

As a business owner, you might be wondering what you can do to protect your company and customers from cyber threats. This is where we come in. At ZZ Servers, we understand the importance of cybersecurity and are committed to helping businesses like yours safeguard their sensitive information.

Don’t wait until it’s too late. Contact us today to learn how ZZ Servers can assist you in protecting your business from cyberattacks and ensuring the safety of your customers’ personal information.