Get help when you need it the most

3 Easy Ways to Get Support

Click the Life Saver icon on your task bar

When you create a support ticket through the members portal, it sends a request directly to one of our support engineers.  Give us a short message about your issue and we will start working right away.


Send an email to

Shoot us an email with details about the issue you are having.  The more information, the better.

Urgent Issue? Call 757-231-3638 Option 2

Having a major problem and need help right now?  Your support team is ready!

Need help after hours? Call 757-231-3638 and let our evening help desk know what the issue is. They will alert our on-call team and will assist you with your issue.

Helpful Links

Check Status of an Open Ticket

Already have an account or an existing ticket?  Click the link below to be redirected to our members portal to get status updates or interact with your support team.

Visit the Members Portal.

After Hours Help

If you need help outside of our normal working hours (Monday - Sunday 7 a.m. - 6 p.m. Eastern), don't worry - we have you covered!

Call our help desk at 757-231-3638  option 2.

Provide our on-call agent with your name, company, device(s) affected, and a description of your issue.  One of our on-call engineers will be in touch shortly.  We are here for you rain or shine, 24/7/365.


Not a ZZ Servers Client and Need IT Support?

To give our clients the best possible service, our Members area and Support Desk are reserved for ZZ Servers clients.

If you are not a client and need support, contact us to discuss your support options.

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