How Cybercriminals Take Advantage of MFA Fatigue and What You Can Do About It

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As a business owner, you know how important it is to keep your sensitive data protected. Multi-factor authentication (MFA) is a security system that adds an extra layer of protection by requiring verification of your identity in two or more ways, such as a password and a code sent to your phone. Unfortunately, cybercriminals have found a way to take advantage of this system and put your business at risk.

The Problem: MFA Fatigue

With MFA, the constant stream of notifications can be overwhelming. Cybercriminals know this and will take advantage of notification fatigue by bombarding employees with a constant stream of MFA notifications, sometimes in the middle of the night. This makes it more likely that someone will authenticate a login attempt through frustration or tiredness, creating an opportunity for cybercriminals to gain access to sensitive data.

The Solution: Number Matching and Biometric Authentication

To combat MFA fatigue, Microsoft Authenticator has introduced number matching. This new system displays a randomly generated number that you must input to authenticate the login attempt and prove that you’re not a cybercriminal. Additionally, Microsoft Authenticator allows for biometric authentication, which uses unique physical features like your face or fingerprint to verify your identity and prevent threats.

How You Can Stay Protected

If you already use Microsoft Authenticator, make sure your app is up-to-date to take advantage of number matching and biometric authentication. However, if you use another MFA system, you may want to consider making a change to better protect your sensitive data. At ZZ Servers, we can help you navigate your options and implement a system that works for your business. Contact us to learn more.

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